Frequently Asked Questions

We recommend wearing a long sleeve shirt, pants, and comfortable shoes. For the Luxury AStar tour, we highly recommend wearing black or dark colors to reduce the glare from the windows for better photos. For the Door-Off experience, we ask you to bring a light jacket (preferably waterproof) and shoes that are laced or strapped on.

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As we fly clockwise around the island some highlights you may see include…
  • Nawiliwili Harbor and the Menehune Fishpond
  • Kipu Kai and the Tunnel of Trees
  • Manawaiopuna Falls (Jurassic Falls) in Hanapepe Valley
  • Olokele Canyon
  • Waimea Canyon – the Grand Canyon of the Pacific
  • Na Pali’s spectacular sea cliffs and valleys
  • The North Shore beaches from Ke’e to Hanalei
  • The Beautiful Bay and Valley of Hanalei
  • Mt. Waialeale – The heart of Kauai’s ancient volcano
  • Picturesque Wailua Falls
  • and more!
Our pilots will do their best to show you all Kaua’i has to offer but we cannot guarantee all highlights since flight paths are weather dependant.

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There really is no right or wrong answer to this one. It is purely a matter of opinion and perspective. Due to Kauai’s frequent weather changes, it is hard to predict exactly what you will experience on your flight. So, we ask you to simply book when is most convenient for your itinerary. We do recommend booking your tour towards the beginning of your vacation so that if the weather does not cooperate we have more opportunities to reschedule you.

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You may cancel your flight with no obligations by notifying us at least 24 hours before your tour is scheduled to depart. “No-shows” and reservations canceled within the 24-hour period before the scheduled flight time are subject to full charges.

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With safety being our number one priority, we will only fly if current conditions allow for a safe and smooth flight. On top of that, if we feel the weather is such that it is not worth your time and money for a tour, we will not fly. Keep in mind that weather patterns vary from hour to hour on Kauai so we are constantly monitoring between and during tours. Each tour is unique and the exact path flown will vary depending on the weather. However, we don’t want a little rain to frighten you. Keep in mind that the fantastic waterfalls and rainbows for which Kauai is famous will become more abundant soon after rain.

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Children of all ages are permitted to fly on our Luxury AStar tour (with doors) as long as they are accompanied by an adult. You must provide your own DOT approved infant/child/booster seat as detailed by current transportation/vehicle restrictions, if applicable. If your child is under 35lbs they are required to wear a full infant life preserver, which we will provide. For our doors-off tour, your child must be at least 10 years of age and must be accompanied by an adult. If you would like to fly on our doors-off tour and your child is not old enough yet, we recommend asking your hotel if they offer any babysitting or daycare services.

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Our weight limit in place for an individual is 250 lbs and 400 lbs for a couple. Weight limits include all clothing, shoes, and carry-on items. The reason why our weight limit is different for couples is to ensure that they can be on the same flight. The weight and balance of a helicopter are crucial to its ability to fly, so we appreciate your understanding of strictly enforcing this policy. In order to comply with FAA regulations, we will discretely weigh every passenger upon checking in.

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What you can bring…

  • Phone or camera (with wrist or neck strap)
  • Sunglasses
  • Windbreaker or jacket
  • Secure shoes

What you CANNOT bring…

  • Hats
  • IPads
  • Bags, backpacks, or purses
  • Any loose items
  • Selfie stick or GoPro stick longer than 12 inches
  • Flip flops (or what we like to call slippers)

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Our pilots are highly skilled and will maintain the best flight path to ensure a smooth and steady ride so motion-sickness is less common than people might think. However, if you are especially prone to motion sickness, we do recommend taking a precautionary anti-motion sickness medication for ease of mind.

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